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Business Technology Evaluation and Planning

In today’s business environment, you can’t be effective without leveraging the technology tools available to you.  With technology you can maintain a conversation with your customers, gain immediate feedback, and build an environment to easily test different approaches and strategies.  Technology tools include many elements, but it is important for you to prioritize your efforts based upon what fits within your overall business plan.

Use web-based solutions to build relationships with customers, manage talented personnel and projects, and dream up big project ideas.

We provide help with the architecture of websites, the Use of Web Strategies to convert business goals into actionable customer communication, service, retention, and capture.

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Engaging the Web Strategies for your Business

In today’s business environment, you can’t have effective marketing without leveraging the cloud tools available to you.  You can maintain a conversation with your customers, gain immediate feedback, and have an environment to easily test different approaches and strategies.  These cloud tools include many elements, but it is important for you to prioritize your efforts based upon what fits within your overall business plan.More

Technology use in Emergency Preparedness and Planning

Whether planned or unplanned, emergencies, events, and crisis situations occur.  Being prepared, and having an integrated response plan, tied to the available security assets and technology is essential.

No two businesses are alike, nor are two venues alike.  Each must maintain a plan that is flexible to implement the workflows, tasks, and responsibilities based upon their own business needs and policies.

Our Technology Security Services include the assessment of business practices, and policies, evaluation of current and future technology assets, and recommendations for integration of practice, policy, and technology into a the planning response and response procedures.

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Technology Use In Safety

We are uniquely qualified to become part of your Collaborative Planning Team, providing technical assistance in:

  • Assessing your current safety technology assets,
  • Evaluating their effectiveness,
  • Considering options for improving and/or replacing,
  • Determine best practices for integrating technology into your Emergency Operations Plans and Responses, and
  • Developing or delivering training programs on the use of these technologies during a crisis or emergency event.
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Move to the Cloud

Don’t limit your web presence to on-line web pages that just market services, or create social media interactions.  Let us work with you and your team to develop solutions that leverage the power of the internet for you to provide Fired Up Service within your own organization;turn your team into a dynamic force for success.

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Leveraging Social Media

Social Media is a Platform, and enables easy, quick information and conversation.  Used effectively, Social Media can boost brand awareness and build your customer base. More

Technology Assessments

Are you able to leverage today’s Technology in your business to be more effective?

In today’s changing environment, many businesses are finding that their business needs and technology needs don’t quite match up.  One thing that can help is to conduct a technology assessment. More

Project Support

We work with you and your customer to assess their needs, and blend those needs into a unified Vision and Technical Requirements Statement that clearly define the customers’ expectations.  As the project progresses, we combine the design with ensuring on-time delivery.

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Customer service is a passion around here.

There’s no denying the fact that customer service is important to the success of small business and non-profit. The quality of that service will either enhance or degrade loyalty to you and what you offer. Today, customers have more alternatives than ever. When you are responsive and interactive you can gain a clear competitive advantage and achieve greater customer satisfaction. That’s why it’s so important to understand how new technologies can help you anticipate customer needs, tailor business processes to best serve customers, and ultimately improve the efficiency of your business – the latter of which can keep costs down.

Think of your customer as a Seeker

New or old, your customer comes to you seeking a product or service that meets their need.  Your goal, in terms of these seekers, is to guide them so that your solution meets their needs. There’s no better way to do that than to listen to them, be responsive to them and to communicate with them, while offering quality products and services. As new technologies have come to market to make it easier for businesses to provide customer service, the number of channels through which you interact with customers are increasing, along with complexity of those interactions.

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. ~ Mahatma Gandhi
With the rise in school threats, Technology can be a force multiplier in School Safety We offer Technical assistance in Assessing your current school safety technology assets, evaluating their effectiveness, considering options for improving and/or replacing
With the rise in school threats, Technology can be a force multiplier in School Safety We offer Technical assistance in Assessing your current school safety technology assets, evaluating their effectiveness, considering options for improving and/or replacing
Promoting your business to customers, prospects, and potential employees online may seem like just another task on your long list of to-dos Today, creating and maintaining a strong social media presence for your business is a must After all, the more you publicize your brand, the more likely customers are to engage with your business and develop an affinity for your brand
In today's business environment, you can't have effective marketing without leveraging the web The Web provides easy tools for you to maintain a conversation with your customers, gain immediate feedback, have an environment to easily test different approaches and strategies, and many more
With the rise in school threats, Technology can be a force multiplier in School Safety We offer Technical assistance in Assessing your current school safety technology assets, evaluating their effectiveness, considering options for improving and/or replacing
Technology Assessments, reviewing and providing understanding of the effective use of Technology, Social Media, and integrating technology into your Operations Plans
Working with you and your customer to assess their needs, and blend those needs into a unified Vision and Technical Requirements Statement that clearly define the customers’ expectations, project support from the beginning to a successful completion
Don’t limit your web presence to on-line web pages that just market services, or create social media interactions Let us work with you and your team to develop solutions that leverage the power of the internet for you to provide Fired Up Service within your own organization; turn your team into a dynamic force for success!