509-834-7810 les@lesflue.com

I believe that technology should help you connect your business and clients, strategically.  As your Technology Coach, I will leverage my passion for customer service and combine this with an effective use of technology to advance your message, cause, to stimulate customer service, and to connect with your customers and stakeholders.

Contact me for a free consultation

Business Technology Evaluation and Planning

In today’s business environment, you can’t be effective without leveraging the technology tools available to you.  With technology you can maintain a conversation with your customers, gain immediate feedback, and build an environment to easily test different approaches and strategies.  Technology tools include many elements, but it is important for you to prioritize your efforts based upon what fits within your overall business plan.

Use web-based solutions to build relationships with customers, manage talented personnel and projects, and dream up big project ideas.

We provide help with the architecture of websites, the Use of Web Strategies to convert business goals into actionable customer communication, service, retention, and capture.

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Engaging the Web Strategies for your Business

In today’s business environment, you can’t have effective marketing without leveraging the cloud tools available to you.  You can maintain a conversation with your customers, gain immediate feedback, and have an environment to easily test different approaches and strategies.  These cloud tools include many elements, but it is important for you to prioritize your efforts based upon what fits within your overall business plan.More

Technology use in Emergency Preparedness and Planning

Whether planned or unplanned, emergencies, events, and crisis situations occur.  Being prepared, and having an integrated response plan, tied to the available security assets and technology is essential.

No two businesses are alike, nor are two venues alike.  Each must maintain a plan that is flexible to implement the workflows, tasks, and responsibilities based upon their own business needs and policies.

Our Technology Security Services include the assessment of business practices, and policies, evaluation of current and future technology assets, and recommendations for integration of practice, policy, and technology into a the planning response and response procedures.

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Technology Use In Safety

We are uniquely qualified to become part of your Collaborative Planning Team, providing technical assistance in:

  • Assessing your current safety technology assets,
  • Evaluating their effectiveness,
  • Considering options for improving and/or replacing,
  • Determine best practices for integrating technology into your Emergency Operations Plans and Responses, and
  • Developing or delivering training programs on the use of these technologies during a crisis or emergency event.
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Move to the Cloud

Don’t limit your web presence to on-line web pages that just market services, or create social media interactions.  Let us work with you and your team to develop solutions that leverage the power of the internet for you to provide Fired Up Service within your own organization;turn your team into a dynamic force for success.

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Leveraging Social Media

Social Media is a Platform, and enables easy, quick information and conversation.  Used effectively, Social Media can boost brand awareness and build your customer base. More

Technology Assessments

Are you able to leverage today’s Technology in your business to be more effective?

In today’s changing environment, many businesses are finding that their business needs and technology needs don’t quite match up.  One thing that can help is to conduct a technology assessment. More

Project Support

We work with you and your customer to assess their needs, and blend those needs into a unified Vision and Technical Requirements Statement that clearly define the customers’ expectations.  As the project progresses, we combine the design with ensuring on-time delivery.

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